AZETS Before Circit
Processing and managing paper & email audit confirmations were time-consuming from startto finish. Writing the letter, updating client LOAs, posting to banks, checking for responses & in some cases spending hours chasing banks. All swallowing up valuable billable hours.
The same experience was had when requesting bank statements from clients. Receiving these in paper or PDF format also created additional processing work for members of the audit team.
The overall tracking of this documentation, sometimes confidential information, was difficult and visibility for staff was minimal creating an inefficient and unfriendly client experience.